1. Agreement to terms
These Terms of Service (“Terms”) govern your access to and use of the Ayrahs Marketing website, digital products, and professional marketing services (collectively, the “Services”). By browsing our site, submitting a project inquiry, or engaging us under a proposal or statement of work, you agree to these Terms.
If you are accepting these Terms on behalf of a company, you represent that you have authority to bind that company.
2. Our services
Ayrahs Marketing provides creative and performance marketing services, which may include brand identity, web design and development, SEO, paid advertising, content, social media, analytics, and related consulting.
Specific deliverables, timelines, fees, and revision rounds are defined in a written proposal, package selection, or statement of work. Where a signed agreement conflicts with these website Terms, the signed agreement controls for that engagement.
3. Website use
You agree not to misuse our website or Services, including by attempting unauthorized access, scraping in a way that harms performance, transmitting malware, or using our content for unlawful purposes.
Project briefs and contact form submissions must be accurate to the best of your knowledge. You are responsible for the materials, brand assets, and claims you provide for us to use in campaigns or creative work.
4. Intellectual property
Unless otherwise stated in a signed agreement:
- We retain ownership of our pre-existing tools, frameworks, templates, and know-how.
- Upon full payment, you receive ownership or a license to final deliverables as specified in your proposal (typically client-owned brand assets and site content created uniquely for you).
- We may showcase completed work in our portfolio, case studies, and social channels unless you request otherwise in writing before launch.
You grant us a limited license to use your trademarks and materials solely to perform the Services.
5. Fees, payment & cancellations
Fees are as quoted in your package, proposal, or invoice. Unless noted otherwise, invoices are due within the period stated on the invoice. Late amounts may pause active work until balances are cleared.
Deposits are typically non-refundable once work has started. Cancellation or scope reduction after kickoff may incur fees for work already performed and third-party costs already committed (ads spend, software, contractors).
Digital store purchases, if offered, are subject to the checkout terms and refund policy shown at purchase.
6. Results & third-party platforms
Marketing performance depends on many factors outside our sole control (algorithms, competition, budgets, product-market fit, approval delays). We do not guarantee specific rankings, revenue, or ROAS unless expressly stated in a signed performance agreement.
Services that rely on Google, Meta, hosting providers, or other platforms are subject to those platforms’ terms. Account suspensions or policy changes by those providers are outside our liability.
7. Limitation of liability
To the fullest extent permitted by law, Ayrahs Marketing is not liable for indirect, incidental, special, consequential, or punitive damages, or lost profits, arising from your use of the website or Services.
Our total liability for any claim related to the Services will not exceed the fees you paid us for the specific engagement giving rise to the claim in the three (3) months preceding the claim.
8. Governing law
These Terms are governed by applicable laws in the jurisdiction where Ayrahs Marketing principally operates, without regard to conflict-of-law principles. Disputes should first be addressed in good faith through written notice to info@ayrahsmarketing.com.
9. Contact
Questions about these Terms: info@ayrahsmarketing.com.
We may update these Terms from time to time. Continued use of the website or Services after changes are posted constitutes acceptance of the revised Terms.