Ayrahs Marketing

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Privacy Policy

1. Introduction
Ayrahs Marketing (“we”, “us”, “our”) is committed to protecting the privacy and personal data of users and clients. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our website or services.

2. Data We Collect

We may collect:

  • Contact & identity data: name, email address, phone number, postal address.

  • Business / company data: company name, website, role, business size, industry.

  • Service & project data: project brief, requirements, assets, files, feedback, communications.

  • Payment & billing data: billing address, payment method details (via third-party processors).

  • Usage & technical data: IP address, browser type & version, device identifier, operating system, pages visited, referring/exit pages, timestamps, cookies.

  • Communications data: emails, messages, queries, support tickets.

3. Legal Basis for Processing
We process your personal data under the following legal bases:

  • Performance of a contract: to provide and manage services you have engaged us for.

  • Legitimate interests: for marketing, analytics, business development, improving our services (provided those interests are not overridden by your rights).

  • Consent: where required, e.g. for marketing communications or newsletter subscriptions.

  • Legal obligations: to comply with tax, regulatory, or legal reporting requirements.

4. Purpose & Use of Your Data
We may use your personal data to:

  • Provide services (design, marketing, analytics, reporting).

  • Communicate with you (service updates, proposals, notifications).

  • Billing, invoicing, and financial record keeping.

  • Send promotional content or newsletters (if you opted in).

  • Improve our website, content, and marketing.

  • Ensure security, fraud prevention, and spam protection.

  • Comply with legal or regulatory obligations (accounting, audits, reporting).

5. Cookies & Tracking Technologies

  • We use cookies, web beacons, and similar technologies to enhance user experience, remember preferences, gather analytics, and for marketing (e.g. Google Analytics, Facebook Pixel).

  • You can manage or disable cookies via your browser settings; however, disabling essential cookies may inhibit full functionality of our site.

6. Data Sharing & Disclosure
We may share your personal data with:

  • Service providers / sub-contractors: e.g. hosting providers, CRM systems, email sending platforms, analytics tools, payment processors.

  • Clients or collaborators: when necessary in the course of service delivery (e.g. sharing certain assets with partner agencies).

  • Legal or regulatory bodies: when required by law.

  • In case of business sale or restructuring: if Ayrahs Marketing merges, is acquired, or undergoes a business reorganisation, we may transfer your data to successor entities—subject to continuity of obligations.

We will not sell your personal data to third parties.

7. International Transfers
If we transfer your personal data outside the UK/EEA, we will ensure adequate safeguards (e.g. Standard Contractual Clauses, UK adequacy decisions) to protect your rights.

8. Data Retention
We retain your data only as long as necessary:

  • For the duration of our contractual relationship plus a reasonable period for record-keeping, tax, or legal requirements.

  • For marketing contacts, until you withdraw consent.

  • After which, data is anonymised or securely deleted.

9. Security
We implement organizational and technical measures (e.g. encryption, access controls, secure servers) to protect personal data from loss, unauthorized access, or alteration. However, no method is fully foolproof, and we cannot guarantee absolute security.

10. Your Rights
You have rights under UK GDPR/data protection law, including:

  • Access: obtain a copy of your personal data.

  • Rectification: correct inaccuracies.

  • Erasure (right to be forgotten), subject to legal justifications.

  • Restriction of processing.

  • Data portability: receive data in a structured, machine-readable format.

  • Object to processing, especially for marketing.

  • Withdraw consent at any time (for processing based on consent).

To exercise your rights, email us at info@ayrahsmarketing.com or contact us via postal address above. We will respond in accordance with applicable law.

You can also lodge a complaint with the UK Information Commissioner’s Office (ICO).

11. Minors
Our site and services are not directed to children under 18. We do not knowingly collect data from minors.

12. Changes to Privacy Policy
We may update this Privacy Policy periodically. We will post a revised version on our site and indicate its “Effective Date.” Your continued use constitutes acceptance.